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Frequently Asked Questions

What emails can I expect to receive when I register for a training course?

You’ll receive a “Confirmation” email directly after registering for this course. As we get closer to the start date of your training, you’ll receive a “Setup” email containing details on how to get ready for your training, along with an “Agenda” email containing your personal join links for each day of class. Lastly, at the end of your training, you’ll receive a “Follow-up” email from us containing your certificate and a feedback form.

Why am I not seeing any emails from Antisyphon?

Sometimes our emails end up in your promotional, other, or spam folders…If you aren’t seeing our emails, please check all of these areas. The best way to avoid this from happening is to add “[email protected]” to your safe list or add us to your contacts.

What is Discord and how can I access it?

Discord is an instant messaging platform that we have built our community in. You can Join Our Server Here. In your class setup email, you’ll receive a special code to access private channels for your course. If you haven’t used Discord before, we recommend reading this Beginners Guide to Discord.

What should I do if I'm having trouble with Discord?

Send a message in the 📓student-lobby or 📞customer-service-support channels on Discord tagging @Antisyphon Staff… or reach out to support via our Contact Form.

Are the classes recorded?

Yes! Each day of class will be recorded. We will share links to view the recordings into your private class resources channel on Discord.

Will I get a certificate of completion for the training?

Of course! You’ll receive your certificate via our Follow-up email on the last day of class.

Can I earn CPE Credits for taking Antisyphon courses?

It is our understanding that you can earn one CPE for every hour of training. However, you must log them manually in your affiliated certification portal. It will be up to that organization to determine if the CPEs are valid.

What is the “Cyber Range” and how do I get access to it?

The Cyber Range is a space for security professionals to learn and practice new skills in a hands-on, affordable way. Students paying $195 or more for a training course will automatically receive 6-months free access (starting at the end date of your class). Access to the Cyber Range is also available via a monthly subscription option. You can learn more about the Cyber Range Here.

What are "Pay What You Can" Trainings?

We have select entry-level courses that are offered on a pay scale. You can see which classes are “Pay What You Can” Here.

What are the system requirements to take a course?

To take part in the presentation portion of your training all you need is a system that can access GoToWebinar and Discord. Some instructors have specific requirements listed in order to complete their labs, but this will be different for every training. Check your course’s information page for more details.

What should I do if I need help with my class VM/Labs?

Your Instructor or class TA will be able to answer any Lab technical support questions inside of your private class channels. We also dedicate the first hour on the first day of training to answering setup questions and helping students get setup for class.

Join the Antisyphon Training Discord Server!
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